Privacy & SMS Policy

When you fill out a form on this site, we collect the details you enter, such as your name, email, phone number, city and anything you write in the message field. We also collect basic technical information that most websites receive, such as your browser type and the pages you visit.

If you start a loan application, that happens on our secure application portal, which has its own privacy terms.

We use your information to answer your inquiry, prepare a quote, help you apply for a mortgage and follow up about your loan. If you apply, we share the information needed to process your loan with lenders, credit bureaus, appraisers, title companies and other service providers involved in your transaction, as permitted by law.

Form submissions are delivered to us through a customer relationship management service that stores them on our behalf. We use advertising tools, including the Meta Pixel, to measure how people find this site.

If you check the SMS consent box, you agree to receive text messages from Monarch Capital Mortgage, LLC about your inquiry or loan. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving messages, or HELP for help. Consent is not a condition of getting a quote or a loan.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

We limit access to your information to people who need it to serve you, and we use service providers that protect data with industry-standard safeguards. No method of transmission over the internet is completely secure.

You can ask us to update or delete the information you submitted through this site by contacting us at kam@monarchcapitalmortgage.com or (305) 906-0444. Some records must be kept to meet legal and regulatory requirements for mortgage lending.